Assistant Manager

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role overview:

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.

Responsibilities:

Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially.

Role objectives and KPI’s:

Support the store manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive store sales through effective merchandising, stock replenishment & team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units and more. Support the Store Manager in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement.

Skills and Experience:

Experience in implementing, tracking and refining store operational processes in order to achieve maximum efficiency & KPI results. Passion & confidence in Leading and Supporting your team through their own career Development. An ability to interpret and react commercially to financial reports to support store sales growth We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time #JD