Appointments Officer

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for an individual with excellent communication and organisational skills to join the Booking Team in the Respiratory Department, Medicine Directorate, Ninewells Hospital.

Applicants should have a polite telephone manner, good oral/written communication skills and advanced keyboard skills. Daily telephone contact with patients requires a very professional manner, tact and diplomacy. Knowledge of NHS Tayside Access Policy and Waiting Times Guidance and experience of TrakCare booking/waiting lists would be advantageous.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Hours of work are: 37 hours per week. Fixed Term/Secondment for 12 Months.

Informal enquiries to: Lisa Smart, A&C Services Manager, Tel: 01382 660111 ext 59245 ([email protected])

Internal Applicants - Written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Additional Information For Candidates

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
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