Algosec Resident Engineer, UK

At AlgoSec, What you do matters!

Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.

Join our global team, securing application connectivity, anywhere.

We are hiring an AlgoSec Resident Engineer to join our Professional Services team (Customer Success team) and work with UK & EMEA based customers.

Reporting to: AlgoSec Resident Engineers Manager

Location: UK (Home office)

Direct employment

Responsibilities

• Monitoring, operating and maintaining AlgoSec products, troubleshooting assistance, upgrade planning, knowledge transfer of key sections of the product. Perform product customizations to a certain level. Consult customer with best practices and being their 'Trusted Advisor'. Working in tight integration with Sales, Delivery, Support, CSM, and R&D departments.
  
  

Requirements

• At least 3 years’ experience in a similar position, in a software company.
• Experience in Linux/UNIX environments.
• Experience with networking devices (Switches, Routers etc.)
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto etc.)
• Experience working with Cloud platforms and managing Cloud Security.
• Excellent written and verbal communication skills in English.
• Ability to operate under pressure in deadline-driven situations and business emergencies.
• Customer oriented and ability to establish customer’s trust.
• Problem solver, result driven, demonstrating a ‘make it happen’ attitude, attention to details.
• Team player, pleasant to work with, with a high level of integrity, bright, self-learner.
• Act as AlgoSec’s eyes & ears: monitor shifts in customer technical landscape, org structures, or priorities, and escalate key insights to internal teams (Customer Success, Product, Strategy).
• Ability to identify and escalate revenue-driving adoption or expansion signals.
• Willingness to travel up to 35% of the time, including frequent on-site visits to AlgoSec customers in UK & EMEA.
  
  

Advantages

• Linux script: Perl/ Python/shell.
• Knowledge of APIs (Java, REST).
• Virtual routing and Software-defined networking.
• Working knowledge of an additional European language (French, Spanish, Italian).
  
  

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.