Administrator
Bestway Retail
Date: 3 weeks ago
City: Perth
Contract type: Full time
Your Main Responsibilities
If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!
- Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
- Review and make appropriate recommendations on new customer applications
- As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer’s attention
- The preparation of reports on debt management and credit control as required
- Prioritise and manage workload to meet key performance indicators
- Agree, negotiate, and enforce re-payment plans
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Liaise directly with 3rd party collection agencies
- Providing accounts information to internal departments including weekly reports and KPI’s
- Relevant experience working in a credit control role and ideally in a sales driven environment
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- Ability to influence and negotiate
- Team player with proactive positive attitude
- A systematic approach and an eye for detail
- Ability to make judgements on need for consultation and escalation
- Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
- Experience of using finance systems
If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!
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