Admin Assistant

Department: Legal

Location: Liverpool

Description

Ready to take your legal career to the next level? if so we are seeking an Admin Assistant to provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

Key Accountabilities

• To provide support to a team of claims handlers and other departments when required
• To adhere to client specific protocols and best practice
• To support delivery of consistently high levels of service and productivity
• To create accurate Claims Management System records
• Answer incoming calls
• Filing
• File management
• Accurately input claims
• Sort and dispatch the post
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

• To provide support to a team of claims handlers and other departments when required
• To adhere to client specific protocols and best practice
• To support delivery of consistently high levels of service and productivity
• To create accurate Claims Management System records
• Answer incoming calls
• Filing
• File management
• Accurately input claims
• Sort and dispatch the post
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation