Accounts Receivable Assistant (B2B)

Company Description/ Business Unit

Location: Basingstoke hybrid in office 3 times per week

Employment Type: Permanent full time

Salary: Competitive salary plus up to 10% annual bonus

Hours: 36.25 hours per week

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

This is the job

As an Accounts Receivable Assistant – B2B, you’ll play a key role in ensuring accurate and timely billing for our business customers.

You’ll manage sales invoices and credit notes in SAP, reconcile large volumes of data, and keep customer accounts running smoothly

What will I be doing?

• Creating and updating invoices and credit notes with accuracy
• Reconciling job data and managing Excel reports
• Amending sales orders to include additional charges
• Generating PDF invoices and uploading them to customer portals
• Producing custom reports to meet client expectations
• Handling queries and supporting both internal and external teams
• Chasing outstanding payments and keeping ledgers up to date
• Working to tight deadlines while maintaining high attention to detail
  
  

What do I need?

• A solid understanding of the Data Protection Act
• Strong IT skills, particularly in Microsoft Word, Excel, and Outlook
• Excellent time management and organisational abilities, with the capacity to multi-task and remain accurate under pressure
• A keen eye for detail – accuracy is essential
• Outstanding communication skills, both written and verbal
• A professional and confident telephone manner
• Strong numeracy skills
• The ability to work flexibly as part of a team, whether remotely via Teams or in a busy office environment
• A proactive and positive attitude, with the confidence to take initiative and work independently
• A strong customer focus, always aiming to meet and exceed expectations
• A willingness to go the extra mile to deliver excellent service
• Flexibility to adapt within a dynamic working environment
  
  

Additional Information

Benefits

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  
  

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.