Account Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

UK & Ireland Sales Manager

Are you ready to lead the charge in one of the fastest-growing sectors of industrial automation? ABB Robotics is seeking a dynamic and driven sales professional to spearhead strategic growth in the eCommerce and logistics space. This is your opportunity to be at the forefront of cutting-edge robotics solutions, helping global and local businesses transform their operations with intelligent automation. As part of ABB’s Business Line Industries sales strategy, you’ll play a pivotal role in expanding our market presence and driving profitable growth as you develop, implement, and manage strategic account plans targeting key players in the eCommerce and logistics automation sector.

As an Account Manager within ABB Robotics, you’ll play a central role in driving growth and innovation in the automation of eCommerce and logistics—two of the most rapidly evolving industries. Reporting into the UK & Ireland organization and operating remotely, you’ll be responsible for both strategic account management and proactive business development, with a strong focus on delivering tailored automation solutions that meet the unique needs of end users.

You’ll lead the sales cycle from initial engagement through to closing, working closely with internal technical teams, marketing, and channel partners to ensure seamless delivery. Your role will involve negotiating specifications and pricing, preparing customer proposals, and maintaining accurate records in Salesforce CRM to support pipeline visibility and forecasting.

In addition to managing existing accounts, you’ll actively seek out new opportunities, identifying emerging trends and customer pain points that ABB’s robotics solutions can address. You’ll be expected to monitor project progress, resolve challenges swiftly, and maintain a strong understanding of customer financial health to mitigate risk and protect ABB’s commercial interests.

This is a role reporting into the UK & Ireland organisation, and home based.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Your main responsibilities include:

• Drive Strategic Sales: Develop and execute account plans to grow ABB’s presence in the eCommerce and logistics automation sector, focusing on volume, mix, and profitability.
• Lead Business Development: Identify and engage new end users, uncover emerging opportunities, and position ABB as a trusted automation partner.
• Manage Customer Relationships: Build long-term partnerships by understanding customer needs, negotiating specifications and pricing, and ensuring high satisfaction.
• Coordinate Sales Activities: Collaborate across internal teams and channels to deliver seamless solutions, including working with indirect sales partners where needed.
• Oversee Project Pipeline: Monitor current and upcoming projects, manage opportunity tracking and visit reports in Salesforce CRM, and ensure timely follow-up.
• Mitigate Risk: Monitor client financial status, manage contractual and pricing risks, and report changes to relevant internal stakeholders.
  
  
  

Qualifications For The Role

• Minimum 3 years’ experience in a sales role, ideally within automation or robotics
• Proven track record of success in business development and strategic sales
• Experience in the eCommerce and/or logistics sectors
• Strong negotiation, communication, and relationship-building skills
• A strategic thinker with a proactive, results-driven mindset
• Familiarity with Salesforce CRM or similar tools
  
  
  

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car
• Working from home
• Private medical cover
• Generous bonus scheme
  
  

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com/robotics

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.