Water Quality Technician

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career Ready to make a splash? Join our team today. Are you looking for a new role that gets you out and about supporting the flow of safe, reliable drinking water in the South West? We're recruiting for a Water Quality Technician to join our team on a full-time basis, earning £26,914 per annum, plus a range of company benefits Our Water Quality Technicians are out in the field collecting samples of water to ensure we're meeting the required standards and regulations, and providing safe drinking water to our customers and the community What you'll be doing:

Undertaking sampling duties from source to tap to ensure that all regulatory, operational monitoring and customer service requirements are met Complying with the Company’s Health, Safety & Security policies Ensuring effective planning and delivery of sampling, monitoring and customer support activities Providing sampling support to Water Quality staff Complying with and suggesting improvements to the Company’s Quality Management Systems Maintaining and improving the standard of customer contact, to ensure that the Company image is upheld and promoted Being aware when ‘trigger point’ and reporting triggers have been reached, ensuring that reporting is prompt to minimise any impact from these situations Providing monitoring support during events and incidents Assisting Water Quality Scientists in the effective and timely resolution of customer contacts Seeking to utilise resources available at minimum cost, ensuring equipment and records are maintained to the required standard Reporting on-site asset conditions

What we're looking for:

5 GCSEs (or equivalent) including Maths, English and a Science subject at grade C or above Good geographical knowledge of the South West, with a full UK driving licence Ability to follow procedures and work to standards set by regulators and the business Excellent attention to detail and the ability to keep accurate records Ability to deliver to time, cost, quality and performance targets Confident in the use of Microsoft Office and using IT Comfortable working alone (while keeping team members informed) Good communication skills, both verbal and written A flexible approach to work, participating in the work rota system

What's in it for you:

Generous holiday allowance with the ability to buy and sell annual leave for added flexibility Competitive company pension scheme Training and development within the role (Monitoring the Water Environment NVQ Level 2) Access to thousands of discounts and vouchers through Pennon Perks 24/7 support with our Employee Assistance Programme Discretionary bonus Cycle to work scheme And more!

Closing Date: 19th June 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way Be the Future - Embrace change. Drive Progress. Own the challenge Division South West Water Department Operations and Field Work Locations Plymouth Yearly salary £26,914 Employment type Full-time

About South West Water

We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset From treatment and maintenance, to innovation and improvements, we're busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of