Support Worker

PERMANENT, 37HRS, GRADE 2 AS, £25,398, FTE

37

Full-Time

Mansfield

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

28/05/2026

REQ004596

SUPPORT WORKER – SHERWOOD ST CENTRE HOSTEL, MANSFIELD, PERMANENT, 37HRS, GRADE 2 AS, £25,398,FTE

24 Hour Supported Accommodation Sherwood St Centre Mansfield NG18 1ER

Salary £25,398 Pro rata

Shift Pattern is a three-shift working pattern 08:00am-16:00pm, 10:00am-18:00pm and 14:00pm-22:00pm these shifts include weekends and bank holidays on a Rota basis

Permanent full-time position 37 HR

Sherwood Street Centre is a 24-hour Homeless Hostel providing safe and supportive accommodation for individuals experiencing Homelessness.

At the service we have 15 units of core accommodation for up to 16 individuals with complex needs, and 62 units of dispersed housing in the community.

We offer tailored support to help people move towards independent living; we do not provide personal care.

Support is offered to residents which include daily living tasks such as budgeting, managing appointments, applying for benefits, and accessing healthcare.

Build trust with residents and provide encouragement to make positive changes.

Complete actions on individualised support plans with residents to address issues like substance use, mental health, employment, and housing.

Work with external agencies (e.g. housing, addiction services, mental health teams and probation) to coordinate support.

Respond to emergencies, challenge behaviour appropriately and in line with policies.

Support residents develop the skills they need to live independently, such as cooking, cleaning, and managing their accommodation.

Maintain accurate records of support sessions, incidents, and progress using internal computer systems and work collaboratively with other team members.

Why Join Us?

• We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
• Employee assistance programme, salary sacrifice schemes.
• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
• 32 days holiday including Bank Holidays – increasing with service.
• Paid DBS and Update Service.
• Loyalty awards and non-contributory life insurance.
• Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham’s few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
• Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.