Service Advisor - JCB Volkswagen Ashford, Kent

JCB Group


Date: 2 weeks ago
City: Ashford
Contract type: Full time
  • Type: Full-time
  • Length: Permanent
  • Salary: Competitive Salary plus Bonus Scheme
About Us

The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 22 locations across Kent, Sussex and Essex and around 540 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS

Description

Your role will be to receive customers and their vehicles, in a friendly and professional manner, plus discuss and confirm their requirements. You will also take responsibility for the customer relationship whilst their vehicle is in for a service or repair.

To be considered for this role, you must be an experienced Service Advisor and have fantastic customer service skills. Ideally, you will be very friendly, get a buzz out of building new and lasting relationships with our customers and ideally have team leading experience. You will also enjoy using your sales skills to sells other products and services that the customers may want or need.


You will be very influential, kind and thorough with everything you do and have the customers' best interests at heart.

Working Hours:

42.5 per week

Monday - Friday 08:00 - 17:30 with a 1 hour unpaid lunch break


Benefits

You will be part of a varied and progressive dealer group with opportunities for progression and development.

We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.

If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.


**Please note only applicants successfully shortlisted for interview will be contacted**

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