Property Inspections Team Coordinator

We have a fantastic opportunity for a Property Inspections Team Coordinator to join our busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

Duties will include:

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories).
• Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released.
• Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.
• Assisting team leader with day-to-day tasks.
• Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.
• Being the Inventory department liaison between clerks and branches to arrange last minute appointments.
• Downloading and Sending completed inventories to landlords via email.

Requirements:

• Current or previous experience within Residential Lettings
• Well organised, with the ability to prioritise workloads.
• A proactive ‘can do’ attitude and approach.
• Excellent communication skills, both written and verbally.
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player.
• Diligent with a strong attention to detail.
• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.

About Us:

We are one of the largest Independent Estate Agency Groups in the Southeast but are still family owned. We are passionate about property and recognise that our staff are our biggest asset. Our teams are the core of all that we do hence why we have an extensive rewards system to demonstrate our ongoing commitment to them. If you were to join us you can enjoy additional benefits including a wide array of financial incentives, additional holidays and other benefits linked to length of service and your birthday as an additional day off.

Salary and Benefits:

Full-time basic salary up to £27,000p/a - £28,000p/a, plus bonuses, depending on relevant previous industry experience.

Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for ‘star’ performers
• Performance related bonuses

Hours of Work:

5 full days per week, 8.30am to 5.30pm (no weekends).

Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.