People Operations Coordinator

Location : Canterbury

Status : Permanent, part time, 21 hours

Salary : £25,00- £26,500 per annum depending on experience (FTE) - £15,000 - £15,900 pro rata

Closing date : 03/06/2026

Exciting opportunities have arisen to join our HR team in the role of People Operations Coordinator , based at Pilgrims Hospices in Canterbury.

The People Operations Coordinator will support the delivery of an efficient, responsive and people-focused People & Culture service across the organisation. Working as part of the People Operations team, the post holder will coordinate workforce administration, colleague engagement activity, onboarding, volunteering support and People systems administration, helping to ensure colleagues and volunteers receive a positive and professional experience.

The role will play an important part in supporting the smooth day-to-day running of the People & Culture function while contributing to colleague engagement, operational coordination and workforce support across clinical, retail and operational services.

Key duties include:

• Act as a point of contact for People & Culture queries where appropriate.
• Support day-to-day workforce administration activity across the People & Culture function.
• Support coordination of onboarding and induction administration processes.
• Support colleague engagement and wellbeing initiatives across the organisation.
• Assist workforce communications and engagement activity.
• Support HR/workforce systems administration and reporting activity.
• Assist with workforce data preparation and operational reporting.
• Support the coordination of People & Culture projects and initiatives.

This is a permanent role of 21h per week with flexibility on which days and hours to come in. This role is £15,000 – £15,900 per annum depending on experience.

About you:

To be successful in this role you should:

• Experience in an administrative, coordination or customer-focused role.
• Experience using systems and databases.
• Strong organisational and communication skills.
• Good IT and systems capability.
• Ability to work accurately and confidentially.
• Ability to build positive working relationships.
• Proactive and flexible approach to work.

Benefits:

s an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our hospices offer:

• 26 days annual leave, plus all public holidays
• Free onsite parking
• Financial discounts, provided through the Blue Light Card Membership Scheme
• Standard Life Workplace Pension. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• Subsidised meal
• Access to Dover Counselling Services
• Friendly and highly professional working environments alongside passionate people
• Opportunities for professional development through a range of extensive learning

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!

About Us:

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision:

“Of a community where people with a life limiting illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our organisational and charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our organisational behaviours and values.

To achieve our Vision , we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE , which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

How to apply:

To learn more about this role, please download the full job description document as attached.

If you are interested in applying for the role and wish to join our passionate team, please submit your CV and Supporting Statement below.

** Please note this advert will shut when we have sufficient applications and this may be earlier than the closing date above. **