Kitchen team leader / 291 - The Thomas Ingoldsby, Canterbury

The ideal applicant

We're looking for fun, enthusiastic, passionate people to step up into a team-leader role in our hard-working pub teams.

All of our team leaders are promoted from within, so you'll already understand how the pubs operate and what great service looks like. This is the next step in your career, giving you the opportunity to take on more responsibility, support your colleagues and help the management team to run smooth, successful shifts.

You don't need prior supervisory experience - just a positive attitude, a willingness to learn and the ability to stay calm under pressure. We'll teach you everything you need to know through our award-winning training and team leader development programme.

If you're reliable, friendly, love working as part of a team and are ready to lead by example, this role could be the perfect next step for you.

What's in it for you?

• competitive rate of pay
• a complimentary meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight-5.59am
• bonus scheme - earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

The role

At a glance, your role is to support the management team, working as part of the team to ensure that food is served to the correct specification, that the kitchen operates safely and efficiently and that high standards of cleanliness and customer service are consistently maintained.

Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

Duties include:

• Overseeing and guiding the kitchen operation, leading by example, demonstrating how to complete tasks, motivating and coaching associates to:

o ensure that food is prepared, cooked, served and presented in line with company standards.
o lead the team to achieve food-delivery-time targets.
o provide friendly customer interactions: say "hello", thank customers and build rapport.
o be knowledgeable about promotions, events and new products.
o maintain our 'clean as you go' standards, ensuring that the kitchen is cleaned and maintained throughout the day, in line with guidelines.

• Assisting in managing stock levels by coaching the team, minimising wastage and monitoring the correct portioning and serving of meals.
• Assisting in receiving deliveries, in line with Wetherspoon's policies, reporting any anomalies to the manager.
• Assisting with opening and closing duties, ensuring that the kitchen is prepared for service and closed down correctly.
• Supporting the training, mentoring and motivation of associates during shifts.
• Helping to maintain compliance with company policies, health and safety standards and operational procedures.

Progression and development

If you're looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (front of house, hotel).
• opportunities to move into shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.

This role is not suitable for under-18s because of lone working.

HOURS PER WEEK:
30