Payments & Billing Administrator

At Nottinghamshire County Council, we are committed to serving our community with care and compassion. Our Adult Social Care team plays a vital role in ensuring that residents receive the support they need. We believe in creating a workplace where everyone feels valued and included. Join us in making a difference!

We are looking for a Payments & Billing Administrator to join our dynamic Adult Social Care Financial Services (ACFS) team. This entry-level role is perfect for someone who enjoys working in a busy environment and is eager to support our community. You will help process payments and manage billing for various services, ensuring that our residents are charged accurately and fairly.

As a Payments & Billing Administrator, your key responsibilities will include:

• Processing Direct Payments, provider payments, and one-off payments using Mosaic and SAP systems.
• Ensuring accurate billing for individuals following financial assessments.
• Handling enquiries from residents and providers regarding invoices and payments.
• Maintaining precise financial records to support reporting and audit requirements.
• Contributing to the management of billing for services such as transport, telecare, meals, and day services.

To succeed in this role, you should have:

• A good understanding of basic financial processes.
• Experience using IT software, including Microsoft Office and SharePoint.
• Strong data inputting and numeracy skills.
• A willingness to learn and adapt to new systems and processes.

We are looking for candidates who demonstrate:

• Attention to Detail: Ensuring accuracy in all financial records and processes.
• Teamwork: Collaborating effectively with colleagues to achieve common goals.
• Communication Skills: Providing clear information and support to residents and providers.
• Problem-Solving: Using initiative to resolve issues as they arise.

At Nottinghamshire County Council, we offer a supportive environment where you can thrive. Our benefits include:

• A friendly, inclusive workplace where everyone is valued.
• Opportunities for professional development and training.
• Flexible working arrangements to help you balance work and life.
• Generous leave entitlements to support your well-being.

Don’t miss out on this fantastic opportunity to make a difference in your community! If you are ready to embark on a rewarding career with Nottinghamshire County Council, we encourage you to apply today!