Patient Flow Coordinator INTERNAL

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

An opportunity has arisen for a Patient Flow/Discharge Coordinator to join the East Mental Health & Learning Disabilities (MHLD) Team based at the Heddfan Unit in Wrexham. The Patient Flow role within the East is unique to MHLD but a well-established function across the Health Board, designed to support safe and effective operational management of inpatient capacity.

Main duties of the job

The successful candidate will lead and manage patient flow to ensure a seamless service is provided to ensure safe and effective discharge planning of mental health patients within the East locality. You will have substantial experience as a complex discharge nurse and be able to coordinate and supervise the team to ensure a patient centred service.

This is an exciting and challenging role for an experienced individual who is dynamic, possesses strong problem-solving skills, with the ability to deal with difficult and sensitive situations within a busy and challenging clinical setting.

The post holder must have an extensive knowledge and understanding of inpatient, community services and discharge processes. They will need to be an experienced Trusted assessor with excellent communication, assessment and documentation skills and be committed to working within a multidisciplinary environment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications & Knowledge

Essential criteria

• Registered Mental Health nurse 1st Level. RMN
• Evidence of ongoing professional development and training.
• Degree or Diploma Registered nurse 1st Level.
• NMC Registration.
• Evidence of nursing related qualification to diploma or degree level
• Post graduate diploma or equivalent level experience
  
  

Desirable criteria

• Experience within the adult /Older Person Mental Health Field.
• Teaching /assessing qualification to Postgraduate Diploma Level
  
  

Experience

Essential criteria

• Post holder would need some experience in discharge planning, continuing health care eligibility criteria, and the legal aspects of discharge pathways.
• Working knowledge of being part of multi-disciplinary team.
• Clinical credibility
• Experience of working as part of a team as well as working autonomously.
  
  

Desirable criteria

• Evidence of Discharge Process and MDT/CRT working.
  
  

Skills & Attributes

Essential criteria

• Excellent communication & interpersonal skills.
• Ability to form positive working relationships across sectors.
• Ability to prioritise own workload.
• Self-motivated. Positive role model for all disciplines.
• Able to present relevant information in a concise format.
• Acts in a way that is consistent with legislation, policies and procedures and abode by the HB Health & Safety policies.
• Demonstrate enthusiasm towards teaching and sharing knowledge
• IT Literate and able to deduce key points from numerical data.
• Ability to set and meet own targets.
• Organisational skills
• Time management
• Able to maintain accurate patient records and present as factual information
• Experience of working effectively as part of a team as well as working autonomously
• Able to demonstrate situations where effective leadership and management skills have been used
• Be able to demonstrate tact and diplomacy when working with others.
• Evidence of undertaking presentation to groups.
• Self motivated/able to motivate and support others
• Ability to adapt to change
  
  

Desirable criteria

• Presentation Skills.
• Welsh Speaker
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
  
  

Other

Essential criteria

• Satisfactory Enhanced DBS clearance with Adults