Multi Trade Operational Manager

12-month Fixed Term Contract

Rochdale Boroughwide Housing (RBH) looking for a Multi Trades Operational Manager to lead and support the Empty Homes Team and Contractors; driving high performance, productivity, and service excellence.

In this key role, you will oversee the delivery of works to our empty homes, ensuring that services are delivered efficiently, cost-effectively, and to a high standard. You will play a vital part in ensuring our repairs service remains competitive, customer-focused, and aligned with RBH’s commitment to delivering quality homes and excellent customer experiences.

With strong leadership skills, you will experience of managing and co-ordinating an in-house workforce to deliver successful outcomes including the co-ordination of multiple trades and the management of contractors.

You will be experienced of managing budgets and deadlines, prioritising workload and resources and analysing performance information to continue to improve services.

As a confident communicator, you will feel at ease liaising with both internal and external stakeholders including colleagues, customers and partners. You will keep up to date and research best practice across the technical area and implement any learning in the workplace. We’re looking for an individual who can adapt to changing priorities without compromising on service delivery.

Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area.

As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for.

We listen with empathy, respond with compassion, and make it easy for our customers to access our services.

We earn trust through honesty, integrity, caring and keeping our promises.

We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities.

We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home.
Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.

RBH, Unique Enterprise Centre, Belfield Road, Rochdale, OL16 2UP

You can call us on freephone . Alternatively you can call us on .