ITAM Engineer

Position Description

We are seeking a highly organised and detail-oriented IT Asset Management (ITAM) Engineer to oversee the full lifecycle management of IT assets across the organisation. This role is responsible for maintaining accurate and auditable asset inventories, ensuring software licence compliance, supporting procurement and vendor management activities, and driving optimisation of IT asset utilisation and cost efficiency.

The successful candidate will work closely with IT Operations, Service Management, Procurement, Security, Finance, and external vendors to ensure strong governance, compliance, and operational effectiveness across the IT estate. The role also requires the development and continuous improvement of ITAM processes, standards, and reporting capabilities in line with organisational and regulatory requirements.

Your future duties and responsibilities

• Manage the end-to-end lifecycle of hardware, software, and technology assets, from procurement through to disposal.
• Maintain accurate asset records, inventories, and configuration data across relevant ITAM and ITSM platforms.
• Monitor and manage software licensing compliance, maintenance renewals, warranties, and vendor agreements.
• Conduct regular asset audits, reconciliations, and reporting activities to ensure data accuracy and policy compliance.
• Identify opportunities to optimise asset utilisation, reduce unnecessary spend, and improve operational efficiency.
• Support procurement activities including asset forecasting, purchasing, receiving, deployment, and disposal processes.
• Collaborate with Security and Compliance teams to ensure assets are managed in accordance with organisational policies and regulatory requirements.
• Develop, document, and improve ITAM policies, procedures, standards, and governance controls.
• Produce KPI reporting and asset analytics to support operational and strategic decision-making.
• Work closely with stakeholders across IT and business functions to support continuous improvement initiatives.
  
  

Required Qualifications To Be Successful In This Role

• Proven experience in IT Asset Management, Software Asset Management, or a related IT operations role.
• Strong understanding of IT asset lifecycle management principles and industry best practices.
• Experience managing hardware inventories, software licensing, procurement, and vendor relationships.
• Familiarity with ITSM/ITAM platforms such as ServiceNow, SCCM, Intune, or similar tools is highly desirable.
• Strong analytical, organisational, and problem-solving skills with excellent attention to detail.
• Ability to work effectively with cross-functional teams in complex or regulated environments.
• Excellent communication and stakeholder management skills.
  
  

Clearance Requirements

• Candidates must be willing and able to work onsite at the client location five days per week. Hybrid or remote working arrangements are not available for this role.
• Must hold current HLC clearance, or be eligible and willing to obtain and maintain HLC clearance, subject to client requirements.
• Previous experience working within secure, government, defence, or highly regulated environments will be highly regarded.
• Due to client security requirements, only candidates who meet the applicable clearance criteria will be considered.
  
  

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.