HR and Payroll Administrator

At the UK Tote Group, our people are central to our success, and we’re looking for a highly organised and detail-focused HR & Payroll Administrator to join our HR team in Wigan.

This is an excellent opportunity for someone who enjoys a varied role and has a passion for both payroll administration and HR operations. With payroll accuracy and compliance forming a key part of the position, we’re looking for someone who takes pride in delivering an efficient and reliable payroll service while also supporting colleagues and managers across the employee lifecycle.

Working closely with the HR Manager, you’ll play an important role in supporting the wider people strategy by ensuring HR and payroll processes run smoothly, maintaining accurate records, and contributing to a positive colleague experience across the business.

What You’ll Be Doing

In this role, you’ll support the administration of the monthly payroll process, ensuring employee data is accurate and processed in line with deadlines. You’ll manage payroll-related updates including salary amendments, pensions, benefits, starters, leavers, and contractual changes, while helping to maintain compliance with HMRC and statutory payroll requirements, including FPS and EPS submissions. Working closely with Finance and external payroll providers, you’ll help ensure payroll processes are efficient, accurate, and delivered to a high standard.

You’ll also act as a key point of contact for payroll and benefits queries, providing clear and professional support to employees and managers. Maintaining confidentiality and handling sensitive payroll and employee information securely will be essential, alongside supporting wider HR administrative activities and maintaining accurate employee records and documentation.

Alongside payroll responsibilities, you’ll provide first-line HR administrative support on policies, procedures, and general employee matters. This will include supporting absence management processes, employee wellbeing administration, and assisting with disciplinary, grievance, and employee relations administration to ensure accurate documentation and record keeping. You’ll help ensure HR and payroll procedures are followed consistently and in line with company policies, employment legislation, and best practice.

You’ll also support the full employee lifecycle, including onboarding, inductions, contractual changes, internal moves, and offboarding. Producing HR reports and people data to support workforce planning and decision-making will form part of the role, alongside contributing to colleague engagement and employee experience initiatives.

As part of the wider HR team, you’ll contribute to HR and payroll projects that support business objectives and continuous improvement. You’ll identify opportunities to improve systems, processes, and ways of working, while also supporting updates to policies, procedures, and employee communications. Staying informed on employment legislation, payroll requirements, and HR best practice will be key to ensuring the function continues to operate effectively and compliantly.

Who We Are Looking For

We’re looking for someone who is highly organised, detail-oriented, and passionate about delivering excellent payroll and HR administrative support. You’ll ideally have previous experience within an HR and/or payroll administration role, with a strong understanding of payroll processes, HR administration, and the importance of confidentiality and accuracy.

You’ll be comfortable managing multiple tasks and prioritising workloads effectively in a fast-paced environment, with strong organisational and time management skills. Excellent communication and interpersonal skills are essential, as you’ll work closely with colleagues, managers, Finance teams, and external providers on a daily basis.

The ideal candidate will have a proactive and collaborative approach, strong attention to detail, and a willingness to continuously improve processes and ways of working. Most importantly, you’ll be approachable, professional, and committed to supporting a positive and efficient people function.

What’s in it for you?

At the Tote you can expect a friendly working environment with a strong sense of teamwork and pride in what we do. Within this role you’ll develop a broad range of skills and experiences that can enhance your career at the Tote. Additionally, our company benefits package includes;

• Competitive Basic Salary
• Discretionary Bonus Scheme
• Company Shares Option Plan
• Contributory pension scheme
• Life insurance (4 x basic salary)
• Simply Health Cash Plan
• Holiday entitlement (33 days inclusive of bank holidays)
• Study Support and opportunity for progression and development
• Confidential 24/7 365 employee assistance helpline
• Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
• Regular social events, charity events and volunteering opportunities