Facilities Manager

Location and Shift: Reading | Monday to Friday | Flexible Operating Hours

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Manager who will deliver excellent service standards while ensuring compliance with SLAs, cleaning specifications, and operational procedures across multiple contracts.

Role Responsibilities

• Build strong relationships with contract clients and conduct regular audit inspections
• Monitor performance against SLAs and cleaning specifications, ensuring high standards are consistently achieved
• Manage daily employee wages and ensure full compliance with Health & Safety requirements
• Follow statutory fire and safety regulations to minimise risk and maintain a safe environment
• Ensure service delivery across multiple contracts aligns with company policies and procedures, including HR, QHSE, Right to Work, vetting, and compliance

What we're looking for

• Proven management experience within soft services or cleaning in a facilities management environment
• Excellent customer service and strong communication skills
• Highly organised with effective time management abilities
• IT literate, with good working knowledge of Microsoft Office
• IOSH Health & Safety qualification (desirable)

What's in it for you?

• Access to a virtual GP for you and your household
• Financial wellbeing support via Salary Finance, including early pay access and competitive loans
• Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products