Enrolment Officer (Early Years) - Apprenticeships - West Midlands

Employee Log in as employee Candidate Log in to Connect Homepage junipertraining.co.uk

About Juniper Training

Juniper Training is a leading provider of high-quality vocational education and training. We are dedicated to equipping young people with the skills, knowledge, and qualifications they need to thrive in their careers. Our programs are designed to inspire and challenge learners, helping them to achieve their full potential.

About The Role

This role is crucial in ensuring a smooth and effective onboarding experience for new apprentices during their initial four weeks with us. You will play a key role in guiding apprentices and employers through onboarding processes, identifying support needs, and preparing apprentices for their training journey.

This role offers a blend of home-based working and travel within the West Midlands area to visit learners in their workplace, therefore candidates must based within this area. In addition, there will be a requirement to attend training sessions in Wolverhampton

Key Responsibilities

Onboarding and Initial Assessment:

• Serve as the primary liaison between employers, apprentices, and Juniper during the first four weeks.
• Complete all necessary documentation accurately and promptly.
• Identify any barriers and support needs and create initial support plans with apprentices.
• Work with the Apprenticeship Recruitment Consultants to meet key targets.
  
  

Induction And Retention

• Conduct comprehensive induction sessions to introduce apprentices to the program structure and expectations.
• Set initial tasks and assignments to prepare apprentices for their pathway.
• Keep apprentices engaged, motivated, and on track to ensure high retention rates.
• Collaborate with Skills Coaches and managers to ensure a seamless transition at week five.
  
  

Administration

• Complete all required documentation following internal and contractual guidelines.
  
  

Person Specification

• Strong communication skills (verbal and written)
• Excellent organizational skills and attention to detail
• Ability to build rapport with apprentices and collaborate effectively with colleagues
• Proficiency in IT
• Highly motivated, solution-focused, and able to work under pressure
• Experience in working towards targets and deadlines
  
  

Essential

Qualifications and Experience:

• Minimum Level 2 in English and Maths
• Knowledge of Apprenticeship onboarding systems (DAS)
• Good verbal and written communication skills
• Organizational skills and ability to prioritize workload
• Understanding of apprenticeship standards offered by Juniper
• Experience of working within Early Years sector
  
  

Desirable

• CEIAG Level 3/4
• Experience as a Designated Safeguarding and Prevent Officer
• Experience in education/training and working to targets
  
  

Perks & Benefits – Because You Deserve It!

25 days holiday, increasing to 30 with service

Buy & sell annual leave

Earn an extra week of leave just by exercising!

Paid mileage (35p per mile, above normal work mileage)

Employee Assistance Program (EAP)

Long service & special recognition awards

Juniper Lottery & Dragons’ Den competitions

PRIDE monthly celebrations

Early Finish Fridays (2:30pm!)

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Electric Car Scheme (after 5 years’ service)

Critical Illness Cover (after 5 years’ service)

Corporate events throughout the year!

Diversity, Inclusion & Safeguarding

At Juniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.

Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre-employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.

Department Apprenticeships Locations Central Support Services - Head Office - Hilton Cross Business Park, 5 Element Court Remote status Hybrid Yearly salary £26,000 - £32,000 Employment type Full-time