Administration Assistant

An exciting opportunity has arisen for a suitably experienced Administrative Assistant / Receptionist to join our busy community team based at Monkwearmouth hospital.

The successful candidate will provide administrative and reception support across services, working closely with administrative colleagues and multidisciplinary teams to ensure the effective day-to-day running of the site.

This is a full-time role, Monday to Friday, 9:00am – 5:00pm . The successful candidate must be flexible, adaptable and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential.

Applications are invited from suitably qualified and experienced candidates who meet the Essential Criteria outlined in the Person Specification.

We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis.

The post holder will provide comprehensive administrative and reception support to the clinical teams under the direction of the pathway co-ordinator.

The role includes acting as the first point of contact for the service, greeting patients and visitors, responding to telephone and email enquiries, and undertaking reception duties as required. Responsibilities include managing a shared inbox, arranging appointments and meetings, updating and maintaining the RiO patient information system, typing correspondence and reports, taking notes at team meetings, processing incoming and outgoing post, ordering supplies and reporting estates issues.

The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines is essential.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Please find attached job description for full details.

Advertising date : 30 th June 2026

Closing date : 15th July 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.