Head of Aftersales
BMW UK
Full time Full day
Nottingham
Sytner Nottingham is looking for a Head of Aftersales.
Your role
As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Your profile
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressure environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Rewards
Your role
As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Your profile
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressure environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Rewards
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
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