Technical Sales Engineer

Technical Sales Engineer - Stourbridge - Upto 35,000DOE

My client aleading manufacturer in their field, established over 40 years ago and due to their continued growth; they are seeking a techncal Sales Engineerto strengthentheir sales team in Stourbridge.

The Technical Sales Engineerwill build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes.

The successful Technical Sales Engineer will be providing new and existing customers with commercial and technical support.

Responsibilities

Processing customer enquiries, which will involve:

• Initial customer contact via telephone, email and face to face
• Managing and understanding and interpreting customer requirements
• Producing layouts and costed solutions to satisfy these requirements
• Production of quotations/tenders in a timely, clear, detailed and accurate manner.
• Follow up quotations in a timely manner to secure profitable orders
• Maintain expert level of product knowledge and applications.
• Provide pre-sales technical expertise and product education to new and existing customers
• Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
• Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
  
  

Additionally

• Pursue new business opportunities
• Occasional site and customer visits
• Supporting the Contracts, Engineering and Production departments
• Building relationships with customers and potential customers to understand their requirements.
  
  

Requirements

• Ability to read technical drawings (AutoCAD)
• Microsoft Office, Word, Excel, Powerpoint Sage 200
• Good attention to detail
• Ability to troubleshoot
• Good time management
• Use of initiative, Strong work ethic
• Excellent communicator
  
  

If you have worked in a similar role and have an understanding of design, layout and preparation of manufacturing quotations this would be considered advantageous.

Alcea Consultancy are acting as an employment business/agency in relation to this vacancy.

Candidates must be eligible to live and work in the UK.