Learning & Development Assistant

We are a leading domiciliary care company based in Milton Keynes. We have a busy friendly office and over 100 Care Professionals out visiting our clients, enabling them to live independently & happily in their own homes and we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. The care & support our Care Professionals provide enables our clients to live independently & happy in their own homes

We have an exciting opportunity for a talented, enthusiastic and ‘can-do’ person to join our award-winning team, to help mentor, develop and train our top-quality Care Professionals, matching them to clients’ personalities and interests, so they can develop a friendship with regular clients,

Job Purpose

To support the training team, being responsible for administration organisation to improve the knowledge, skills, and competence of Care Professionals.

The Role

• Support the management of the Learning Management System, ensuring training records and teams training compliance is up-to date at all times.
• Ensure Care Professional Experience documentation e.g. training and recruitment materials are kept up to date.
• Complete on the job competency assessments to ensure Care Professionals have the right skills and knowledge.
• Work closely with the office team to ensure all new Care Professionals are fully supported in their first 3 months of employment.
• Develop training and enhance the skills of the existing team through personal development plans.
• Identify and agree additional training or development needed to build competence and confidence of Care Professional.
• Evaluate the effectiveness of all training, identifying training gaps and recommending relevant training solutions to meet these needs.
• Work with Care Professionals and role model high quality care in the client’s home.
• Manage the Learning Management System (LMS), ensuring training records and the team's training compliance is up-to date at all time.
• Support to deliver the country specific Induction Training programme for all new Care Professionals, ensuring they attain the relevant level of competence to deliver their role.
• Support with delivering training as outlined in the Care Professional Development Journey for all Care Professionals, ensuring all relevant refresher training is completed within the correct timescales.
• To keep up to date with all new developments in the Health and Social Care Sector and ensure all training materials reflect current legislative requirements.
• Identify relevant funding opportunities for training.

Qualifications & Requirements

• Be organised and flexible to meet the needs of the business.
• Basic knowledge of health and social care.
• Ability to communicate and motivate others, helping them to achieve their potential.
• Good communication skills with the ability to build rapport quickly.
• Must be prepared to support with the delivery of training programmes and presentations.
• Varied working hours between Monday and Sunday
• Must have access to own vehicle 
• Be responsive to emergencies in the Milton Keynes area within a 15 minute timeframe

This is a role which offers the potential to develop, depending on the individual. We offer first class training and support and can provide accredited training in how to deliver key courses such as Dementia, Moving & Handling, Medication, First Aid etc.  If you want to progress and develop your career in Learning & Development, we can help you do that!

We offer a range of benefits for all our employees, including:

·         Pension

·         Paid Holiday

·         Access to Private Medical Care (upon successful completion of the probationary period)

·         Access to Care Sector high street discounts

·         Uniform

Looking for a new career can be daunting, but with Home Instead it all starts with a friendly chat and a chance to get to know you better, so get in touch, send your CV and find out more!

Starting Salary in the range of £22000 to £24000 depending on relevant experience