Administrative Assistant

We are looking for an experienced and innovative administrator to support the Adult Speech & Language Therapy team in service delivery and patient care.

We are looking for someone with the ability to work well on their own and as part of a team, and it is important that the post holder is able to adapt to changing demands, be accurate in inputting information and able to follow instructions.

You will also be expected to contribute to the induction of new or less experienced staff, providing training, feedback and support to others. Full training and support will be given.

If this role appeals to you please refer to the job description for more information, or contact the department for an informal chat.

We look forward to hearing from you!

The Role Will Include, But Not Be Limited To

• administration tasks - including answering the phone and dealing with queries, making appointments, typing letters
• other office duties - including the administration of departmental meetings, taking and typing up of minutes
  
  

Excellent communication skills, the ability to work calmly under pressure and the ability to work alone and within a team are essential.

You will be the first point of contact for patients via the telephone so good customer service skills are essential . The administration team are a valued part of the smooth running of the department and support to the therapists.

This is a challenging role requiring excellent IT skills, to include knowledge of Microsoft Office: Word/Excel/Outlook. You will need to have excellent communication skills as you will be required to liaise with a wide range of professionals and patients. You must be effective in prioritising workloads with a flexible and patient-centred approach. You must have the proven ability to work independently using your own initiative as well as part of a team.

Previous experience of NHS systems would be advantageous but not essential as full, comprehensive training will be given.

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  
  

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Helena Perry Job title: AHP Team Manager Email address: [email protected] Telephone number: 01904 725768