Administrator - Research and Impact

Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?

This maternity cover post is offered as a fixed term contract until January 2025 (or secondment for internal applicants)

We are looking for a Research and Impact Officer to join the Assertive Contact and Engagement (ACE) Service working within a team supporting people with complex mental health needs to create positive change and enjoy improved wellbeing. This is a vital role supporting teams to effectively demonstrate their impact, with exciting opportunities to facilitate learning and development sessions.

In this role you will be:

• Supporting services to work safely, effectively and transparently to achieve their aims of supporting people to improve their mental health.


• Reporting around interventions and outcomes, and carrying out data analysis and research


• Assisting in information sharing and influencing by designing and delivering training packages on data and governance and mental health.

About you

You may have an interest in research and analysis or have the skills to deliver engaging presentations and learning interventions to internal and external teams.

You will have some familiarity in working with electronic recording systems, and GDPR guidance, as well as excellent communication skills. You will also have a solution focused, creative approach and excellent problem solving skills; thriving on the challenges and variety of working within this diverse role.

As this is a diverse role with a range of responsibilities, we are willing to be flexible for the most suitable candidate. Although ideally, we would like the post holder to work 3.5 days per week, we would accept anything from 2.5 to 3.5 days. In addition, we can be flexible around the days and times worked.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Please do reach out to who will happy to answer any of your questions before you apply.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10 am on 13 May 2024

Interview and assessments on: 22 and 24 May 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000