Keyholder

Our company boasts a long standing heritage and continues to be one of the fastest growing toys and games companies within the industry. With evergreen brands and products designed and manufactured in-house we unite all generations through the power of play through our range of puzzles, games, arts and crafts, construction, BRIO and TCG.

We are seeking a passionate, keyholder to work in our York store. We are looking for enthusiastic individuals who will provide an enjoyable, outstanding customer experience and truly represent the Ravensburger brand through showcasing our products and our values by being creative, curious, caring and playful.

Tasks and responsibilities

• Creating a best in class experience for customers
• Selling Ravensburger's products on the shop floor.
• Contribute to the wider performance of the store to ensure KPIs are met
• Continuous familiarisation with the product range
• Ensure the store has an attractive presentation of goods
• Advise and support customers

• Similar experience within a retail or service environment
• Track record in providing excellent customer experiences
• Experience dealing with a cash register and customer payment
• Excellent communication skills, able to build relationships with a diverse range of customers
• Results oriented and proud to be contribute to the team by achieving store goals and objectives
• Independence, reliability, ability to work in a team and under pressure as well as a confident appearance
• Willingness to work weekends and flexible working hours