Fleet Services Advisor

We are seeking to recruit a Fleet Services Advisor to join our team based here in Newcastle.

This role will keep you on your toes and has a lot of elements to it. Here is a flavour of what you’ll be doing day to day:

• Assisting with regular reviews of the physical appearance of the fire fleet and identifying cleaning, repair and maintenance requirements
• Ensuring that accurate and detailed "check out" and "check in" inspections are conducted on all vehicle leaving for ,or returning from hire
• Notifying customers immediately once damage has been identified and obtaining re-charge authorisation from customer when required
• Ensuring that a timely response is given to customer and internal queries and effectively communicating customer correspondence and queries to other departments as appropriate
• Dealing with telephone queries received within the fleet department and dealing with them efficiently.
• Other general administration.

  To be successful in this role:

• Be a confident communicator with an excellent telephone manner
• Have strong administrative skills
• Be PC literate with the ability to adapt to a wide variety of tasks
• Can work well under pressure
• All candidates will need to demonstrate that they have the Right to Work in the UK.

 In return you can expect:

• 24 days holiday + 8 BH
• Free parking at every depot
• Allocation of a turkey at Christmas
• In house well-being service
• Employer supported volunteering days
• Life Assurance x2 Annual salary
• Cycle to work scheme
• Contractual discretionary sick pay
• Family-friendly & work-life balance policies
• Company pension scheme
• Internal promotion pathways
• Dress down Fridays
• Birthday holiday
• Refer a friend scheme

Dawsongroup plc is an equal opportunity employer and is committed to the continuous improvement and satisfaction of our employees, and as such, training and ongoing development are readily available, as well as a competitive wage and an excellent benefits package.