Key Worker

The Growth Company’s (GC) Employment team have an exciting new opportunity for a Key Worker, through the delivery of a range of guidance and training services for customers under the supervision of National Probation Service, contribute to individuals sustained improvement in health & wellbeing. progression into employment, training, and education.

We help to make a lasting difference to the lives of people on probation throughout Merseyside and beyond, by supporting individuals to improve their mental and physical wellbeing. Our highly skilled keyworkers work with a range of individuals; from people who have been released from custody and others serving community sentences, to those with complex needs such as physical disabilities, mental ill-health, and a wide range of personal wellbeing requirements.

This role is a fixed term contract till 31st March 2025.

Key Responsibilities:

• Ensure service users receive a personalised Wellbeing offer that meets individual needs/levels of complexity.


• Manage a wide range of service users, by caseload, to achieve targets.


• Deliver Comprehensive Assessments, including screening for learning difficulties and disabilities (LDD).


• Identify, develop, and maintain effective relationships with key local services to support service users, including signposting, case conferencing.


• Deliver support to service users via appropriate channels, including digital, group workshops and face-to-face sessions.


• Produce high-quality service user action plans.


• Plan, deliver and evaluate group sessions for service users.


• Update Wellbeing contract compliance.


• Take part in observations, assess own delivery, and act on feedback, including undertaking continuing professional development (CPD).

About you:

• Ability to work under pressure and manage competing priorities.


• Strong interpersonal skills - service user contact, team and partnership working.


• Confident deliver one-to-one and group sessions.

Skills Required:

• Detailed knowledge of the local health and wellbeing support landscape (statutory and community).


• Understanding of the quality issues relating to delivery in Justice setting.


• Recent experience of delivering personal wellbeing progressions and outcomes, particularly I Criminal Justice setting.


• Experience of managing a caseload of service users, to support them with improving their wellbeing.


• Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

If you require support with the recruitment process, please contact or Internal Recruitment Team at [email protected] or call us on 0161 237 4447.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.