Business Support Officer - Educational Psychology (5475)

Fixed-term contract for 12 months | 18.5 hours per week | £11,750 to £11,946 per annum (Grade D) | Norwich

Business Support Officer EPSS 

The Educational Psychology Specialist Support Service is seeking to recruit an experienced administrator with excellent customer service skills and the ability to communicate effectively at all levels to join our Business Support team. 

In this post, you will provide support to the multi-disciplinary Educational Psychology and Specialist Support team. To be successful you will need excellent keyboard and IT skills, the ability to relate positively to a wide range of parents and professionals and good organisational skills to be able to work to tight deadlines.

You will be part of a Business Support Team working closely with Educational Psychologists, Specialist Support Teachers, Autistic Support, SEMH Specialists and Associates that support children, young people and their families across Norfolk.

Ideally you will:

• Have excellent literacy, listening and communication skills


• Be highly organised and have effective time management skills


• Be I.T literate and fully competent in producing word documents and email


• Have the ability to work to tight deadlines


• Be culturally aware


• Be highly professional and have the ability to manage sensitive information


• Be friendly and approachable

Full training will be provided and you will be supported by an experienced, friendly, knowledgeable and established team.

You will be expected to spend some of your working week at County Hall and also working from home. Our technology platform and equipment will enable you to connect and collaborate remotely, though you will need good Broadband connectivity.

The work will be varied but rewarding, as you will be part of a team contributing towards positive outcomes for young people.

For an informal discussion, contact Deborah Hayward, Business Support Manager [email protected]

Before you apply, we recommend reading the full  to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary


• Generous holiday entitlement with the ability to buy and sell leave


• Health and Wellbeing services including fast-track physiotherapy and a free counselling service


• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.


• Financial benefits such as:


• our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.


• A for Fire Service and Social Care Workers


• Relocation expenses (where applicable)


• An advance of your expenses if you travel for work


• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.


• A payment if you refer someone you know to a hard to fill job.


• Tax efficient ways of getting extra pension, new bikes and electric cars.

Closing date: 21 April 2024

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: £11,750.00-£11,946.00 per year

Expected hours: 18.5 per week

Benefits:

• Additional leave


• Company pension


• Cycle to work scheme


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free flu jabs


• Health & wellbeing programme


• On-site parking


• Referral programme


• Sick pay


• Work from home

Schedule:

• Flexitime


• Monday to Friday

Work Location: Hybrid remote in Norfolk, NR1 2DH

Reference ID: 5475