Council Tax Assistant - 2 Posts

Directorate: Chief Executives
Hours: 37 hours a week
Contract Type: Permanent/Fixed term 12 Month Contract
Location: The Council House/Hybrid Working

Within the Local Taxation team Council Tax Assistant positions have become available.
As part of this busy team, you will primarily deal with all forms of customer contact in relation to Council Tax administration, collection, and recovery.
You will have substantial experience in an administrative customer service environment with excellent communications skills, both written and oral. Experience of using computer-based software applications is needed, ideally with some Council Tax collection knowledge.
Full training for the post will be provided.
Next Steps
The closing date for this vacancy is at midnight on 24th April 2024. Any applications received after the closing date will not be accepted.

Complete this section if you would like candidates to apply by email. You should include the email address of the Recruiting Manager that applicants should contact.

Important Information
Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application form please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at ***************@derby.gov.uk

https://www.derby.gov.uk/signing-service/

Please see Job Description here

Please see Person Specification here