Inpatient bookings Administrator

HEAD OFFICE

Inpatient bookings Administrator

Inpatient Bookings Administrator

Newcastle Upon Tyne Hospital | Administration | Permanent Contract | Full Time

37.5 hours per week

£23,418.50 per annum

Nuffield Health are seeking a Customer Service focused individual to join our Inpatient Bookings team in Newcastle as a Bookings Administrator.

The Booking Administrator will be responsible for effectively and efficiently administering Inpatient bookings from referral to discharge, liaising with theatres and consultants, ensuring the hospital is able to meet / exceed their service deliverables from a quantitative and qualitative perspective for all referrers at all times

As a Bookings Administrator, you will:

• Process bookings received by e-mail and warm handover. Obtaining relevant information. Create bookings files, patient correspondence and updating all internal computer databases / spreadsheets.




• Update the patient administration system, ensuring theatre times are maximised. Liaising between theatre, wards and consultant to book all appointments.




• Dispatch communications, effectively and efficiently and within agreed specified timescales.

As a Bookings Administrator, you will have:

• Previous experience working in a fast paced challenging customer service environment.




• Demonstrable ability to Prioritise and organise a workload of changing priorities in a fast-paced environment.




• Excellent telephone Manner.




• Excellent verbal and written English communication skills.




• Good working knowledge of excel, word, outlook, bespoke database.




• Excellent attention to detail.




• An understanding of the importance of policies and operating procedures.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.

It starts with you.

Newcastle Upon Tyne - Tyne and Wear

Permanent

JR0076244

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.