Library Assistant

Salary: £22,737 to £23,144 per annum with entitlement to Saturday Enhancement to working 7 hours 35 minutes for 1 in 2 Saturdays.

Contract Type: Permanent

Working Pattern: Full- time (37 hours per week)*

Location: Crawley Library, Southgate Avenue Crawley, RH10 6HG

Interview Date: 01 May 2024

Crawley is a modern and friendly library in a spacious building including a café, near the town centre. It is home to the Business & Intellectual Property Centre and Employ Crawley for help with setting up you own business or looking for a job. The library works in partnership with Crawley College and is the lending library for all their further and higher education courses.

Our library staff and volunteers change people’s lives for the better every day, and being part of the service offers huge job satisfaction.

We’re looking to recruit a friendly, enthusiastic, and resourceful individual, with excellent digital skills, to join our team.

You will be a key initial contact delivering a customer-facing library service, helping to deliver a high-quality enquiry service, providing information accurately, and signposting to other services.

You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.

Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies.

The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

Along with a generous holiday entitlement of 25 days (pro rata for part time) plus opportunity to buy additional leave).

Upon joining us you will have access to a range of benefits including the following:

• A excellent local government pension scheme


• A range of flexible working options, depending on your job role


• Maternity, paternity, dependency and adoption leave


• volunteering opportunities


• Training and development opportunities, including coaching and mentoring


• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)


• Health and Wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans.

**Flexible Working – This role requires the successful candidate to work shift between Monday to Saturday.

For a full list this can be found at our Rewards and Benefits page.

The reference number for this role is CPP00911.

For an informal conversation or for further information regarding the role, please contact Victoria Roffe at [email protected]

For an informal conversation regarding the application process, please contact Rosa Siracusa (Resourcing & Talent Acquisition Specialist) at [email protected]

For issues or queries regarding your application please contact [email protected]

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi