Visitor Experience Team Member

Visitor Experience Team Member



SITE: W5 - Odyssey Group

LOCATION: Queen’s Quay, Belfast, BT3 9QQ

RESPONSIBLE TO: Operations Manager

TERMS: Full time hours at approx. 37.5 hours per week

DATE: April 2024



OVERALL PURPOSE OF THE JOB:

This is an exciting opportunity to be part of the reimagined W5. We are looking for staff members who are excited to interact with visitors, inspiring them to engage with science and a range of shows and interactive exhibits.



SELECTION CRITERIA



ESSENTIAL CRITERIA

• Good Standard of Education.


• At least 3 month’s experience in a customer facing role in either Retail, Tourism or Hospitality.


• Appointment to these posts will require an Enhanced Disclosure Certificate from AccessNI which meets the standards required by W5.


• Flexible approach, this role will have a rota includes evenings, weekends and holiday periods.

DESIRABLE CRITERIA

Where the number of applications received warrants, W5 reserves the right to apply the following desirable criteria: -

• Cash handling experience.


• Possess a current basic food hygiene certificate [gained within the last 4 years].


• Possess a recent World Host Certificate [gained within the last 3 years]

COMPANY BENEFITS



The Odyssey Group has a range of benefits which it offers to full and part time staff:

• Free car parking


• Complimentary tickets to Belfast Giants, friends and family access to W5 and advanced ticketing to Arena events.


• 33% Discount in the W5 café & 10% discount in the W5 shop


• Contributory pension scheme, life assurance, a paid sickness benefit plus a health cash plan.
Salary Sacrifice including pensions, holiday and cycle to work schemes

Salary - £11.66 per hour