Station Team Organiser

Salary - £30,585 per annum

Who are we?

GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world.  We have some of the newest trains in the country and exciting plans to extend our services.   With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. 

We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.  Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.

About the team?

The role is based in Bristol Parkway and Swindon and sits within the central stations team and falls under the Customer Service and Operations directorate.

About the job?

The role provides essential day-to-day support to the stations team based at Bristol Parkway and Swindon providing support to the Station Manager and Duty Station Manager, including answering queries on requisition orders, ordering uniform and general administration duties.

Your main responsibilities will be:

• to be a constant presence in the station, responding to queries and requests


• to be responsible for the Co Ordination and the provision of uniform and PPE and issuing to all station colleagues


• to raise purchase orders for the stations team, and ensure invoices are logged


• Oversee station rosters and liaising with payroll


• to raise faults/Form As when necessary


• to support local record keeping and processes


• to oversee the health and safety notice boards and distribute notices within the team


• to manage periodical medicals and booking of rules assessments for station colleagues


• to provide support to the station management team, including taking minutes, secretarial and administration duties


• To support the station management team with audit preparations


• To use stations systems and processes to ensure compliance

You'll need to be:

• highly organised with the ability to prioritise your workload


• detail conscious


• adaptable and flexible in your approach


• able to establish relationships with colleagues and stakeholders at all levels


• a high level of IT literacy

As a minimum you'll need to have:

• previous administrative experience


• the ability to maintain confidentiality


• a high level of competence in Microsoft applications


• the ability to cope with interruptions and remain calm, friendly and helpful when under pressure

About the location?

The role will be based at Bristol Parkway and Swindon. There is parking available onsite.

Working pattern?

You will need to be flexible with your working hours to meet the exigencies of the role.

Additional information?

Applicants successful short listed will be invited to attend an interview.  The successful candidate will be required to meet the medical standards for the role which includes a drugs and alcohol screen.  A Basic DBS is also required.

The Reward?

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. 

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/