Liaison Officer

Morson are currently recruiting for a Liaison Officer / Administrator for a long term contract in the Wiltshire area coverage Marlborough and Swindon paying £18ph.

Overall Purpose

? To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives
? Develop strategies with the involvement of Clients / Resident’s Associations / residents, ensuring the projects objectives are met
? Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared
? Experience and Knowledge of working on void refurbishment housing modernisations with a clear understanding of the public sector working environment
? Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings
? Managing the impact of the works on neighbouring residents, occupiers and users, at all times
? Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themsel...