CUSTOMER SERVICE ADMINISTRATOR – GERMAN – BOURNEMOUTH – £25,000

Bond Williams
Full time Full day
£25,000 / year
Bournemouth

Customer Service Administrator – German speaking – Bournemouth – £25,000


Our client based in Bournemouth is looking for a Customer Service Administrator to join their growing team. The role will consist of Administration and liaising with the customers over email or phone with regards to orders. This role can be considered on a temporary to permanent basis.


This role requires a German speaker who can communicate with European customers and clients. Working hours are 7:30am to 4pm (1 hour lunch) Monday to Thursday & 7:30am to 12:45pm on Fridays.


Main responsibilities:



  • To ensure all incoming orders are entered on to the in-house system

  • All administration tasks must be carried out in a timely manner

  • Answer customer & distribution queries relating to the complete product range

  • Carrying out all follow ups with order enquiries

  • Prepare and check paperwork for exporting

  • Liaise with other departments to process orders effectively

  • Raise quotations for new enquiries and sales

  • Work with Quality Control to resolves queries surround returns or quality issues


Key skills & experience:



  • German speaking – able to communicate via written & verbal means

  • Excellent administrative and organisational skills

  • IT literate ideally within Microsoft Office programmes

  • Good Communication skills and telephone manner

  • Ability to provide a high level of concentration and can apply good logic to all tasks


If you are interested in the Customer Service Administrator role and would like to apply, please send your CV to [email protected] or alternatively you can apply online.


Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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