Customer Service Advisor
Pertemps Network GroupFull time Full day
Customer Service Advisors – Portsmouth – Up to £23,400k + 5% Bonus (£1092) Excellent Benefits Including a Recognition payment of £350 in your March pay - You MUST be able to start on 20th February 2023
We are looking for a number of Customer Service Advisors from any sector to join our clients brand new location based in Portsmouth. Our client is one of the worlds leaders in their field and this is a super exciting opportunity to be a part of their new team to take things to the next level!
You will manage customer contacts on the phone servicing their loyal and UK wide customer base! You will be based on site for the first 6 weeks then move to hybrid working (2/3 days at home each week)
Handle all inbound calls and Live chats
To manage customer service enquiries in line with our customer service goals
Be a customer champion and feedback on processes, policies, products that can help the business improve
Act with integrity, due care, skill and diligence
Pay due regard to the interest of customers and treat them fairly
Maintain a professional and courteous manner towards your fellow team members & customers
Experience in a Customer Service position in any industry
Excellent communication skills, both written and verbal
Committed to excellent customer service and prepared to go the extra mile to ensure customer satisfaction
Professional telephone manner
Exclusive Retail Discounts (from nearly 900 retailers)
25 days holiday (plus Bank Holidays) and Holiday Trading Scheme
Company wide bonus scheme
Recognition payment of £350 in March 2023 payroll
BUPA Private Healthcare and Cash Plan
Cycle to Work Scheme
Company maternity/adoption pay: 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees
Two weeks full paternity pay
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