Solutions Specialist - Cisco

Full time Full day


Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.

What you’ll do:

  • Cisco Infrastructure technologies expertise – With an understanding of core Network technologies including routing, switching, wireless and IaaS, you will be responsible for working with CDW Sales teams and customers to qualify opportunities, understand requirements and define appropriate solutions

  • Cisco “Enterprise Agreement” expertise – Strong understanding of how Enterprise Agreements work, the role will be heavily focused on engaging with sales, customers and other members of the solutions team to discuss the benefits of enterprise agreements and setting them up where required.

  • Opportunity qualification – Working as part of a team managing the flow of opportunities, triaging and qualifying them with sales and customers before either handling them directly or passing them to the correct team

  • Solution design - Production and verification of requirements documentation, estimates, BoMs and writing elements of proposals and high-level designs

  • Commercial acumen – The role requires that you understand the commercial impact of the proposed solutions and assist customers and CDW’s sales teams in choosing the correct solution to meet budget and expectations

  • Sales enablement - Assist CDW Sales people with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities

  • Internal collaboration – maximise and leverage CDW’s investment in Solutions Architects, Services BDMs, ServiceWorks cloud platform, and professional services resources.

  • Client engagement - driving and evangelising CDW capabilities to our customer base. Differentiating CDW through its productised services, consulting capability and cloud expertise.

  • Accreditation – Attain and maintain relevant accreditation(s) in key areas

What you need to succeed:


Knowledge and ideally relevant accreditation is required in at least two of the following areas (*highly desired):

  • Networking (Cisco)

  • Security (Cisco)

  • Server Platforms (Cisco)

  • Unified Communications (Cisco)

  • Enterprise Agreements (Cisco)*

  • Strong communication, listening, and presentation skills.

  • Ability to understand what is required at all stages of the sales cycle, from understanding the customer’s decision making process whilst managing vendor requirements for sales closure

Nice to have:

  • Passionate about technology and the impact it can have on business and our customers

  • Articulate and credible

  • Pragmatic and collaborative approach

  • Quality and detail orientated

  • Positive attitude and influence to others

  • Fast learner and able to adapt to new technologies and keep abreast of current industry trends and practices

  • Excellent organisation and time management skills

  • Commercial aptitude to specify appropriate solutions

  • Able to achieve potential, stay inspired and motivated

  • Desire to retain the highest levels of accreditation in the area of specialist focus

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers:
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

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