Workflow Coordinator (Remote)

Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.

We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

The role of the Workflow Coordinator is to support the Evening Supervisor and Document Production Manager in optimizing workflow processes and improving team efficiency to deliver quality and timely work at all times. This is a fully remote role with the working hours of 2pm to 10pm, Monday to Friday.

The purpose of the Document Production Centre (DPC) is to provide the firm's fee earners with a seamless, professional, accurate and timely document production service, in a high quality, deadline driven environment. Your responsibilities will include:

• Manage and optimize workflow processes to enhance productivity and efficiency in order to meet deadlines
• Accurately interpret complex briefs, seek clarification where necessary, and ensure the team are informed throughout the process
• Review attachments in the DPC inbox and on BigHand Now, ensuring they are accessible and relevant to the request
• All aspects of production work to include, but not limited to, correspondence, documents, reports, deeds, bundles, bibles and data rooms
• Ensure all work has been carried out using house style and in line with the firm's specific systems/procedures
• Any other tasks as reasonably requested by the DPC Manager, Daytime or Evening Supervisors

To succeed in this role, you'll need to:

• Have exceptional technical skills and competency in the use of Word, PowerPoint and Excel
• Have experience of document production, practices and technologies
• Have the ability to multi-task and manage multiple projects simultaneously, while maintaining accuracy under tight deadlines and constraints
• Be able to handle confidential information with discretion whilst working in a fast-paced, dynamic and high-pressure environment
• Have excellent client service and professional communication skills
• The ability to deliver creative and timely solutions

However it is not all about experience and qualifications. We're looking for someone who:

• Has excellent written and oral communication skills
• Seeks and responds positively to all forms of feedback (client/line manager)
• Has critical attention to detail
• Can prioritise work effectively and has strong organisational skills

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) after 6 months of employment, which include discounted gym memberships, free cinema tickets, health assessments and much more.

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on [email protected]

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.