Water Network Technician (Shifts)

Salary - £38,462 + Shift pay

Work Type - Onsite

Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND

Role Type - Permanent

Employment Type - Full Time

Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

Job Purpose

We’re looking for a Water Network Technician to support the daily operation and maintenance of clean water assets within a defined area. You’ll take ownership of key infrastructure including service reservoirs, valves, pumping stations, mains, and District Meter Areas (DMAs). The role involves resolving issues such as DMA meter faults, pressure management, and WSNP P1 leaks, while helping deliver the Distribution Operations Maintenance Strategy (DOMS) to ensure reliable network performance.

Accountabilities & Responsibilities

• Inspect and maintain water network assets including service reservoirs, pumping stations, valves, trunk mains, and pressure vessels, ensuring compliance with health and safety standards.
• Identify and implement asset optimisation opportunities, manage asset status, and verify operational integrity within a defined geographical area.
• Support network operations through boundary valve checks, DMA/DPA setup, rezoning, incident response, and local investigations.
• Carry out technical tasks such as confined space entry, logger installation, pressure and flow investigations, illegal connection checks, and pump/generator operation.
• Ensure compliance with UU’s Health & Safety policies, including PPE and vehicle standards, contractor sign-off, and support for statutory testing and audits.
  
  

Technical Skills & Experience

• Demonstrable water network technical experience, including leakage detection and repair
• Effective influencing and negotiation skills
• Strong customer service focus and be able to resolve customer issues
• Ability to work alone as well as effectively as part of a team
• A good level of competency in the use of relevant IT packages
• Previous experience of working in an operational environment
• Previous experience of working within water networks
  
  

Qualifications

• GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills
  
  

Additional Information

There are currently two vacancies available for this role, offering a great opportunity to join our team and make a real impact on the water network.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.