Warehouse Technician

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

PURPOSE STATEMENT

• Administers and operates the organisation's warehouses, including processing, packaging and storage of supplies, materials and equipment
• Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse
• Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures
• Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space
• Ensures the effectiveness of operating procedures, space utilisation, and maintenance and protection of facilities and equipment
• Transports merchandise using a Mechanical Handling Equipment (MHE) to designated locations within the warehouse, which may include loading, unloading and order picking standards.
  
  

To ensure products manufactured are safe, legal and comply to customer's quality

Key Accountabilities/Outcomes

• Overall responsibility of warehouse deliverables including; performance, compliance and effectiveness.
• Promote and encourage our culture and Great Leader Drivers (GLDs) to help operate a positive working environment.
• Manage warehouse KPI’s.
• AX D365 subject matter expert.
• Develop warehouse team multi-skilling and oversee effective training and records.
• Lead member in continuous improvement programmes including identification of issues and solution providing.
• Responsible for accurate and timely order confirmation, goods receipting and dispatch.
• Ensure effective communication with Warehouse Shift Manager to keep them informed, highlighting any issues or problems as they arise.
• Train associates to meet documented standards ensuring safe operator compliance.
• Conduct effective shift handovers.
• Ensure orders are picked accurately and in a timely manner to meet internal and external customer requirements.
• Understand and affect company KPIs.
  
  

Ensure customer audit standards are maintained.

• Ensure product quality against defined standards.
• Ensure that all paperwork is completed to meet legal requirements and that relevant systems are maintained including; Traceability, Health and Safety, Good Manufacturing Practices, ERP.
• Ensure all products are delivered in a safe and timely manner to agreed specification.
• Ensure MHE is used correctly within specification and technical requirement.
• Ensure minimum wastage with safe and efficient operation of MHE.
• Ensure correct labelling to meet internal and external customer requirements e.g. traceability and date coding.
• Operate and adhere to all company policy and procedures.
• Keep work areas clean and tidy.
• Actively champion Health and Safety to ensure a safe working environment.
  
  

You must comply with Rich Products Health and Safety policies and procedures at all times

Knowledge/Skills/Experience

• Warehousing
• Mechanical Handling Equipment experience
• Fork Lift Truck (FLT) Licence and experience; Bendi & Counterbalance
• Numerical and methodical working practices
  
  

Desirable

• Food industry background
• Experience of ERP systems, preferably AX Dynamics
• Banksman training
• Reach truck experience
• Scissor lift
  
  

Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.