Warehouse Assistant - Discover - Glasgow Airport

Our Discover store at Glasgow Airport is currently looking for an Warehouse Assistant to join the team.

To be actively involved in the daily running of the stock room / warehouse processes and follow all stock procedures. To receive goods in deliveries and assist in transferring of stock to the shop floor as requested. Support the customer experience through stock availability and legal compliance of deliveries and controls.

Outstanding service is the heart of our business, our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Warehouse Assistant you will also be required to help and support the shop floor if required, enabling them to increase sales and deliver consistently high standards of customer satisfaction.

Key responsibilities:

100% Customer Focus

• Greeting customers with a friendly smile
• Helping customers with product selection
• Offering additional link sales
• Ensuring all customers receive excellent customer service every-time
• End to end customer service including till operations
  
  

Checking in goods

• Checking incoming deliveries against supplier paperwork. Picking stock for the shop floor
• Packing and stock safely to the shop floor
• Loading and unloading deliveries
• Storing products in their allocated locations
• Security of stock whilst at the stock rooms
• Assist in stock takes (if necessary)
• Assist in pricing of stock (if necessary)
• Transferring of stock by using SAP (in the absence of supervisors on the weekends)
  
  

Security

• Ensure all stock/deliveries goes to the shop floor safely and securely
• Ensure the safe usage of equipment to transfer stock
• Daily inspection of the equipment to transfer stock
  
  

Customs and Excise Regulations

• Assist Supervisor in ensuring stock is always moved in compliance with C&E regulations
• Assisting the Supervisors / Managers in actioning shop and warehouse breakers, in compliance with C & E regulations
  
  

Health & Safety

• Safe usage of all manual handling equipment (pallet truck)
• Safe usage of all vehicles (if applicable)
• Responsible for being aware of any potential hazards within the warehouse and reporting them to the Manager / Supervisors / HR Dept
  
  

Housekeeping

• Ensure warehouse is kept clean and tidy
• General housekeeping
• Dispose of all waste products in line with the airport authority guidelines
  
  

Miscellaneous

• Ensure there is a full supply of carrier bags, boxes from the warehouse to the shop floor
• Responsible for wearing the correct company uniform
• Responsible for recording own hours on Promark Time and attendance system
• Be responsible for own punctuality
• Be prepared to undertake any ad-hoc duties required as per the needs of the business
  
  

Competences

• Excellent teamwork
• Flexibility
• Getting things right and keeping them that way
• Understanding and working effectively with others
• Enthusiastic
• Responsible
• Able to take own initiative
  
  

Person Specification:

• Good Communication skills (both verbal & written)
• Adaptability to the changing environment
• Ability to work in a team and individually
• Ability to work well under pressure
• Excellent Interpersonal skills
• Ability to provide professional standard of services
• Reliable in attendance and time keeping
• Self-motivated
  
  

Our company:

Lagardère Travel Retail is a pioneering global leader in the travel retail industry currently operating over 5,120 stores across Travel Essentials, Duty Free and Foodservice in airports, railway stations and other concessions in 42 countries. We generated €6.6 billion sales in 2023.

Since 2004 after the initial opening of its first duty free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 30 stores across 8 airports and 8 ferries.

Our Discover stores are focused on unique souvenirs and the local culture. The concept offers travellers an experiential playground, with a strong sense of place and a well thought customer shopping experience, where they can find authentic, high quality and affordable gifts and souvenirs.

From local fresh produce to souvenirs, as part of the team you will be on hand to give the best of service with a knowledgeable, friendly attitude and best of all, represent everything that is great about Glasgow!!

We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.