Warehouse Administrator

Overview

JOB DESCRIPTION

We are looking for an administrator interested in exploring an exciting new opportunity within our warehouse. The role will be supported with full training and will involve completing activities to ensure efficient and timely picking and loading of goods, as well as providing exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment.

Shifts are any 5 from 7 - 21:00 – 05:00 (Predominantly Monday-Friday)

How will you contribute?

• Co-ordinate the scheduling and dispatching of items to support efficient and timely delivery of goods to customers whilst ensuring accuracy.
• Maintain accurate records.
• Identify and resolve issues in a timely manner.
• Handle customer returns, queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction.
• Collaborate with all operational stakeholders to achieve shared objectives.
• Generate reports on operational performance, including but not limited to key metrics.
• Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged.
  
  

What will you bring?

• Experience as Administrator.
• Experience with use of WMS systems (Manhattan) preferable.
• Excellent IT, Microsoft Office, in particular MS Excel & MS Outlook.
• Strong communication skills.
• Organised and able to prioritise.
  
  

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

Find out more: Wincanton champions a diverse workforce