Ward Clerk

Job Overview

Ward Clerk, Eden Day Unit, Wexham Park Hospital

As an essential member of the Eden Day Unit, the Ward Clerk provides vital administrative support to the unit’s managers and clinical team. This role involves performing a broad range of clerical and organisational tasks, helping to ensure the efficient day-to-day running of the unit. The Ward Clerk contributes to the delivery of high-quality patient care by maintaining accurate records, coordinating communication, and supporting the smooth flow of patients through the service.

Main duties of the job

• General clerical and administrative duties including any speciality specific requirements that are compatible with the duties and responsibilities of the post.
• Point of contact for all visitors to the unit. To ensure that all patients, visitors, and staff are treated in a courteous, professional, and caring manner and receive prompt assistance when required.
• Ensure EPIC is maintained and up to date relevant to the Ward Clerk role. This to include:
• Scanning/uploading documents/ patient records on to EPIC.
• Transfer/discharge patients on EPIC.
• Scan/upload relevant patient records.
  
  

As EPIC functionality develops at FHFT in its content, there may be several other administrative tasks deemed appropriate for this role to deliver. These may be generic, or speciality focussed.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Detailed Job Description And Main Responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential criteria

• High standard of English communicational skills (verbal and written) with GCSE or equivalent in Maths and English
  
  

Desirable criteria

• Excel and Word qualification or relevant transferable evidenced experience
  
  

Experience

Essential criteria

• Experience of clerical duties
• High Standard of IT literacy/experience in computer use
  
  

Desirable criteria

• Previous health care experience
• Previous experience of working within a hospital setting
  
  

Skills & Knowledge

Essential criteria

• Ability to work unsupervised at times and the ability to prioritise workloads under the guidance of line manager/Shift in Charge
• Organisational skills
• Ability to communicate effectively in English (written and verbal) with the ability to communicate well at all levels, both face to face and by telephone
• To be able to manage sensitive/ confidential information according to Trust policy
  
  

Desirable criteria

• Work flexible hours as the service requires of the role
• To work well in a small team
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now