VP Operations Excellence

Contract Type: Permanent (Full-Time)

Location: Remote with 50% travel

Closing date: 29th November 2024

We are currently recruiting for the VP Operations Excellence role within our Ecomm & Retail division!

The Primary focus is significant cost reduction for DHL and our customers which will result in improved profit, renewal rates and more new business. You will shape, drive and lead the business, defining strategy and tactics to deliver and grow an operational model for the existing and targeted customers, meeting safety & service standards and exceeding quality standards in line with business objectives, corporate guidelines, and policies. Balancing organisational and Customer requirements to deliver on the 3 bottom lines each year with a clear plan to invest in and commercialise ESG agenda.

This will be achieved by:

• Identifying and implementing initiatives that result in significant cost reductions for DHL and its customers.
• Ensuring the highest standards of safety across operations, prioritising and promoting a culture of safety within the organization.
• Driving the successful implementation of global operations excellence initiatives, such as OMS (Operations Management System)
• Developing a logical divisional real estate strategy by determining the optimal distribution of facilities and resources to support operational efficiency and customer satisfaction.
• Conducting thorough evaluations and scrutiny of new business proposals to ensure that new ventures align with DHL's operational standards, strategic goals, and profitability objectives.
• Overseeing the successful launch and operation of start-up ventures.
• Ensuring that all sites within Ecomm & Retail operate in compliance with DHL's quality and security standards.
• Driving the industrialized rollout of proven technologies and innovations.

What do we need from you?

• Experience of working across Business Units/sectors
• A strong background and expertise in operational management, including knowledge of supply chain processes, logistics, warehousing, and related operational functions.
• Experience of matrix management - managing teams and projects in a cross-functional or cross-organizational structure
• Demonstrated experience in continuous improvement (CI), transformation, or operations excellence roles. This includes implementing process improvements, lean methodologies, and driving operational efficiencies within an organisation.
• To possess the ability to influence and create impact for stakeholders within all levels of the organisation
• Demonstrated leadership skills and experience in managing teams and driving organizational change. This includes the ability to inspire and motivate others, make strategic decisions, and lead by example.
• Experience within Ecomm & Retail (desirable)

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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