Viewing Assistant

Knight Frank is looking to hire a Viewing Assistant to join our Cirencester Office.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.

Role

The Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.

Responsibilities

• Be an ambassador for your office by creating a positive first impression as the first point of contact
• Provide comprehensive and detailed feedback about viewings to the office
• Have the ability to identify clients’ needs and generate further viewings and referrals
• Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
• Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership
• Confidently share local knowledge with the office and clients
• Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s
• Attend mandatory training to support this role
  
  

Key Experience Required

• Experience in a client facing role
• Own a car with a full clean licence
• Good understanding of the sales process
• Regular availability
• Basic IT skills
  
  

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.