Veterinary Receptionist - Part-Time
Vet Record Careers
Date: 2 weeks ago
City: Peterborough
Contract type: Part time
We are looking for a Veterinary Receptionist to join our amazing team. This is an exciting opportunity for someone who is friendly and enthusiastic, with a passion for customer service and a love for animals.
You day-to-day
This is a busy and demanding role in which you will be required to welcome our clients and their pets to the surgery, deal with enquiries both on the telephone and face to face, take payments, book appointments, handle medication and carry out varied admin tasks. The successful candidate will ideally need to have experience in a customer care role and excellent customer service skills and the ability to cope well under pressure.
Why join Hampton Veterinary Centre?
We are a modern purpose-built surgery in Hampton, Peterborough, with a large and loyal client base and a busy and varied small animal caseload. There are excellent transport links, as we are very close to the A1M as well as direct trains from Peterborough to London or North on the East Coast Main Line to Leeds, Newcastle and Edinburgh.
We are a friendly, happy and supportive place to work and pride ourselves on our excellent community standing. Wellbeing is very important to us and we enjoy team building events outside of work throughout the year.
Your rota
This is a part-time permanent role working an average of 11.7 hours per week. Shifts include:
You day-to-day
This is a busy and demanding role in which you will be required to welcome our clients and their pets to the surgery, deal with enquiries both on the telephone and face to face, take payments, book appointments, handle medication and carry out varied admin tasks. The successful candidate will ideally need to have experience in a customer care role and excellent customer service skills and the ability to cope well under pressure.
Why join Hampton Veterinary Centre?
We are a modern purpose-built surgery in Hampton, Peterborough, with a large and loyal client base and a busy and varied small animal caseload. There are excellent transport links, as we are very close to the A1M as well as direct trains from Peterborough to London or North on the East Coast Main Line to Leeds, Newcastle and Edinburgh.
We are a friendly, happy and supportive place to work and pride ourselves on our excellent community standing. Wellbeing is very important to us and we enjoy team building events outside of work throughout the year.
Your rota
This is a part-time permanent role working an average of 11.7 hours per week. Shifts include:
- Mondays every other week at Pengelly & Mizen, Park Road, Peterborough 2:30 pm - 7:30 pm.
- Fridays every week at Hampton Veterinary Centre, Hampton Hargate, Peterborough 10:30 am - 7:30 pm with a one hour unpaid lunch break.
- Saturdays 1 in 5 at Hampton Veterinary Centre 7:45 am - 1:45 pm.
- A degree of flexibility to cover other days for holidays and sickness cover would be welcomed.
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
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