Veterinary Receptionist (Part-Time)
IVC Evidensia
Date: 2 weeks ago
City: Hatfield
Contract type: Part time
Bishops Veterinary Surgery is looking for a receptionist to fit in with our small, friendly team!
The successful candidate will be proactive, caring, a good communicator, computer literate and keen to provide exceptional customer service to our clients. They will also need to be able to multi-task and work under pressure as days can sometimes get quite hectic if lots of animals are unwell!
The role includes serving clients in reception, answering the phones, attending to emails in a professional and timely manner and other general administrative duties including debt management. Previous experience working in the veterinary sector is highly valued.
About The Rota
We are ideally looking for someone that would like to work part-time, around 26 hours per week, which would be spread over 4 shifts. There will be a mixture of early shifts 8:15am-3:15pm with a half an hour unpaid break included and late shifts 12:00pm-7:00pm with a half an hour unpaid break included. Will also be part of our Saturday morning rota 9:00am-12:00pm, which is currently 1 in 5 Saturday mornings with time back in lieu the following week.
About The Team And Culture
We have a mixed team of full and part-time clinical and non-clinical staff including vets, RVNs, SVNs a VCA, practice manager and a reception team.
Several of our staff have outside interests in animal charities and volunteer or raise funds for them, such as Street Vet, the RSPCA, Cats Protection and London Colney Hedgehog Rescue. We also participate in the C4 neutering scheme for cats.
In addition to a competitive salary, you will benefit from:
Up to £16,565.06 per annum
The successful candidate will be proactive, caring, a good communicator, computer literate and keen to provide exceptional customer service to our clients. They will also need to be able to multi-task and work under pressure as days can sometimes get quite hectic if lots of animals are unwell!
The role includes serving clients in reception, answering the phones, attending to emails in a professional and timely manner and other general administrative duties including debt management. Previous experience working in the veterinary sector is highly valued.
About The Rota
We are ideally looking for someone that would like to work part-time, around 26 hours per week, which would be spread over 4 shifts. There will be a mixture of early shifts 8:15am-3:15pm with a half an hour unpaid break included and late shifts 12:00pm-7:00pm with a half an hour unpaid break included. Will also be part of our Saturday morning rota 9:00am-12:00pm, which is currently 1 in 5 Saturday mornings with time back in lieu the following week.
About The Team And Culture
We have a mixed team of full and part-time clinical and non-clinical staff including vets, RVNs, SVNs a VCA, practice manager and a reception team.
Several of our staff have outside interests in animal charities and volunteer or raise funds for them, such as Street Vet, the RSPCA, Cats Protection and London Colney Hedgehog Rescue. We also participate in the C4 neutering scheme for cats.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Up to £16,565.06 per annum
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