Veterinary Receptionist
Vet Record Careers
Date: 1 week ago
City: Inverness
Contract type: Part time
Inshes Vets is excited to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we'd love to hear from you. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service.
As a receptionist, you will play a vital role in the day-to-day operations of the practice.
Your Duties Will Include
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We're looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.
Your shift pattern
Your contract will be 4 days per week (32hrs) with 1 Saturday in 5 paid as overtime.
Mon - Fri Shift Patterns Are
In addition to a competitive salary, you will benefit from:
As a receptionist, you will play a vital role in the day-to-day operations of the practice.
Your Duties Will Include
- Managing the front desk including welcoming clients and their pets when they arrive at the practice.
- Answering phone calls and emails, answering queries, booking appointments and managing the diary
- Taking payments, general admin tasks and keeping client records up to date
- Promoting our Pet Health Club,
- Maintaining a clean area for our clients and their pets
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We're looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.
Your shift pattern
Your contract will be 4 days per week (32hrs) with 1 Saturday in 5 paid as overtime.
Mon - Fri Shift Patterns Are
- 8 am - 5 pm
- 9 am - 6 pm
- 10:30 am - 7:30 pm
- 9 am - 1 pm
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
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